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The everyday problem

A parent messages at 11 pm. Nobody replies until Monday.

Admission season is three months of the same forty questions, asked by ten thousand people, on five different channels. Every unanswered message is a student who joins somewhere else.

The agents

Four channels, one brain behind them

All four know the same facts about your courses, fees, dates and rules. A student can start on WhatsApp, follow up by email and finish on a phone call without repeating themselves.

WhatsApp agent

Applicants get an answer at midnight, in their own language.

  • Instant answers on fees, eligibility, dates, documents, hostel and scholarships
  • Switches automatically between Hindi, Marathi, Tamil, Bengali and English
  • Nudges half-finished forms and sends admit cards and fee reminders
  • Hands over to a counsellor with the full conversation attached

Live chat agent

Win the applicant comparing you with two other colleges.

  • Answers comparison questions from your own placement and fee data
  • Captures the enquiry without a form
  • Books the counsellor call into a calendar
  • Sends a weekly list of what people actually asked

Email agent

Nothing in the admissions inbox goes unread — or unapproved.

  • Reads and sorts every mail — query, fee issue, document problem, complaint, spam
  • Flags the angry parent and the failed payment to the top
  • Drafts the reply from your real policy
  • Nothing sends without your staff approving it

Voice agent

Every after-hours call is answered, logged and followed up.

  • Picks up after office hours in a natural voice
  • No “press 1 for admissions” menu
  • Handles fees, dates and eligibility
  • Books a callback with the right department
  • Follows up on WhatsApp so the caller has it in writing

Counselling & application chasing

Half-finished applications get chased until they convert.

  • Talks a student through which course suits their marks, interests and budget
  • Finds every half-completed form
  • Nudges on the channel the student actually replies on

Document verification

Marksheets verified on upload, not in the week-one backlog.

  • Reads uploaded marksheets and certificates
  • Checks them against records
  • Flags anything suspicious
  • The same pipeline that runs inside DocuExprt

Examination & results agents

Papers set, exams proctored and scripts marked on one platform.

  • Question paper generation to blueprint
  • Proctoring review that surfaces only genuine violations
  • First-pass descriptive evaluation against your rubric
  • Evaluator consistency checks, before a student disputes a mark

Accreditation assistant

NAAC and NBA evidence gathered continuously, not in an 18-month scramble.

  • Collects evidence for NAAC and NBA
  • Maps it to each criterion and finds the gaps
  • Drafts the report
  • Turns an 18-month scramble into a continuously ready process
An Eklavvya AI agent interviewing a student about their degree programme in a chat thread

In conversation

The counselling conversation, running at 3am

Applicants ask about eligibility, fees, documents and deadlines in their own words and their own language. The agent answers from your prospectus, records what was asked, and passes the ones that need a human to your counselling team.

  • Answers drawn from your own prospectus
  • Every conversation logged and searchable
  • Handover to a counsellor on request

Proof

Institutions already running this

40M+

Assessments delivered

5M+
Evaluations completed
500+
Customers worldwide
17+
Countries served

Questions

What institutions ask us first

Will students see that this is a third-party bot?

No. Every agent is white-labelled — your logo, colours, name and sender ID on every message, chat window and email. Students see your institution, and answers drawn from your prospectus and your rules.

What happens if the agent does not know the answer?

It says so and passes the student to a person. Agents are grounded in your prospectus, fee structure, rules and dates, and cannot invent an answer. We would rather it be honest than clever — that is how your institution’s name is protected.

Which languages are supported?

Agents switch automatically between Hindi, Marathi, Tamil, Bengali and English, among others, replying in whichever language the student writes in.

Do we have to replace our existing admission portal or ERP?

No. Agents connect to the ERP, LMS or admission portal you already run. No migration is required.

How long does it take to go live?

Six weeks to one channel in production. Most institutions start with WhatsApp during admission season, because that is where the pressure is highest and the result is visible within days, then add the other channels once it has proved itself.

Give us your prospectus and your forty most common questions.

In two weeks we will show you a working agent, in your branding, answering them on WhatsApp — using your own content, not a demo script.

Book an Agent Readiness Sprint

Or call +91 95525 86428

Book a demo

See it running on your process