AI phone screening for volume hiring. The AI calls candidates, or takes their calls, and screens them against your job description. You get a scored report and transcript.
Schedule the AI interviewer to call your candidates, run the first round, and score them automatically.
New outbound campaign
Pick candidates
Set the calling window
AI calls each candidate
AI interviews, scores and summarizes
Campaigns
AllActivePausedScheduledCompleted
Support Associate Active
Customer Support Associate · 10:00 - 18:00
Pause Details
Progress312 / 420 called · 74%
Calls placed
386
Connected
297
Interviews completed
268
Outbound campaigns: the AI calls every candidate inside your calling window, and you pause or resume at any time.Illustrative demo data
What is an AI telephonic interview?
A first-round screening call run by an AI voice agent instead of a recruiter. The agent calls the candidate, or answers when the candidate calls in, asks screening questions built from your job description, and returns a scored report with the transcript. The candidate needs only a phone, with no app or data connection. Your team decides who advances. It is also called AI phone screening or automated phone screening.
Hear a first-round screen
A sample call in mixed Hindi and English, with a filler and an interruption.
Customer Support Associate
Hinglish (Hindi + English) · 1:10
0:001:10
Report
Recommended for the next round · Summary, transcript and recording ready
Transcript
AI interviewer
Hello, this is the AI interviewer calling on behalf of Horizon Services for the Customer Support Associate role. Am I speaking with Priya? Is this a good time for a five-minute interview?
Candidate
Haan ji, haan ji… okay, go ahead.
AI interviewer
Thank you. To start, please tell me about your current work and your notice period.
Candidate
Main abhi ek BPO mein voice process pe hoon, around one and a half years. Notice period is thirty days.
AI interviewer
Thank you. The next question is about customer handling. Could you describe a time when—
Candidate
Sorry, ruko ek second… haan, please repeat?
AI interviewer
Of course. Tell me about a time you calmed an upset customer, and how the call ended.
Candidate
Ek customer ka refund teen hafte se pending tha. Maine pehle sorry bola, then I checked the ticket, escalated it and called him back the same evening. He closed the complaint.
AI interviewer
Okay, thank you. Last question: are you comfortable with rotational shifts, including weekends?
Candidate
Theek hai, yes, rotational is fine for me.
AI interviewer
Thank you, Priya. That is the end of this round. The hiring team will review your interview and contact you about next steps.
The first round is a phone call nobody has time to make.
Forty to sixty screening calls per recruiter, per day
Candidates who miss the call, then ask for a call-back
The same five questions, asked four hundred times
Notes that differ from one recruiter to the next
By the time the shortlist is ready, the best candidates have taken other offers.
Six agents, one role
Outbound calling campaigns
Your whole list called inside the hours you set.
How it works
Calling days and hours you choose, calls placed back to back
Unanswered and busy calls retried, with the count and gap you set
Rings at the hours each candidate usually answers, or when they ask
Missed the call? The candidate rings the same number back and interviews then
Inbound interview line
Candidates call when it suits them, day or night.
How it works
A dedicated interview number for each campaign
Invitation emails from your mail server, with a link expiry date
Reminders after 24 or 48 hours, daily or weekly, up to your limit
Answered 24×7, or only in the hours you choose
Or an interview button on your careers page, taken from the browser
Multilingual voice interviewer
Candidates answer in the language they think in.
How it works
English, Hindi, Marathi, Telugu, Tamil, Kannada, and mixed English + Hindi
Understands answers that switch between Hindi and English mid-sentence
Works on any phone, including feature phones with no data
Natural turn-taking
A conversation with an interviewer, not an IVR menu.
How it works
Waits for the candidate to finish, not the first pause
Ignores fillers such as “okay”, “haan ji” and “theek hai”
Stops the moment a candidate says “ruko” or “hold on”
Your script, scored
Every candidate scored against the same job description.
How it works
Job description and questions by you, or AI-drafted to fit a target length
At least two skill questions, with a follow-up when an answer is vague
Scores for fit, communication, domain knowledge, motivation and experience, each with quotes
Neutral throughout: never praises an answer or tells candidates how they did
Test it first against simulated candidates: vague, nervous, over-confident
Bulk resume parsing
A folder of resumes becomes a candidate list in minutes.
How it works
PDF, Word, text, and photos of printed resumes
Name, phone, email, skills and experience extracted
Resumes with no phone number flagged for you to complete
The interviewer asks follow-ups about each candidate’s CV
From a candidate list to a written assessment
Add candidates, run the campaign outbound or inbound, then open any candidate to read the summary, the full transcript, or play the recording.
interviews · candidates · add
Add candidate
Add one candidate manually or bulk import from a file.
Single candidateBulk import
Full name
Priya Sharma
Email
priya.sharma@example.com
Phone
+91 98765 43210
Used to match inbound calls and dial outbound.
Role applied for
Customer Support Associate
Experience
1–2 years
City
Pune
CancelAdd candidate
Adding candidates: one at a time, or in bulk. The phone number is what the AI dials, and how it recognises an inbound caller.Illustrative demo data
interviews · inbound
Inbound campaigns
Email candidates an interview number. When they call, the AI interviewer picks up and runs the first round.
Relationship Officer · +91 20 0000 0001 · Your questions
Resume Details
Progress60 / 80 emailed · 75%
Emails sent
60
Calls received
41
Interviews completed
37
Inbound campaigns: candidates get an email with the interview number and call whenever it suits them.Illustrative demo data
interviews · candidates · profile
Candidate profile
P
Priya Sharma
Customer Support Associate · 1–2 years
priya.sharma@example.com +91 98765 43210 Pune
SummaryTranscriptRecording
Duration
4m 52s
Completed
29 Sept, 6:11 pm
Language
English + Hindi
AI summary
Priya has eighteen months in an inbound voice process and a 30-day notice period. She gave a clear, specific example of resolving a delayed refund, switched comfortably between Hindi and English, and confirmed she can work rotational and weekend shifts.
Recommended for the next round
The Summary tab: how long the call ran, in which language, and the AI’s written assessment. Your team decides the next step.Illustrative demo data
interviews · candidates · profile
Candidate profile
P
Priya Sharma
Customer Support Associate · 1–2 years
priya.sharma@example.com +91 98765 43210 Pune
SummaryTranscriptRecording
AI
AI interviewer: Hello, this is the AI interviewer calling on behalf of Horizon Services for the Customer Support Associate role. Am I speaking with Priya?
P
Candidate: Haan ji, yes.
AI
AI interviewer: Great to speak with you, Priya.
AI
AI interviewer: To start off, could you give me a quick walkthrough of your current work and your notice period?
P
Candidate: Main abhi ek BPO mein voice process pe hoon, around one and a half years. Notice is thirty days.
The Transcript tab: the complete conversation, including answers that switch between Hindi and English.Illustrative demo data
Ready to see it in action?
Send one open role — we’ll set up a sample campaign and you can hear the agent interview in your chosen language.
Role, job description, questions, language and calling window.
3AI agent
Interview
Calls or answers, then runs the screen.
4AI agent
Score
Evidence-backed scores, summary, recording and transcript.
5Your team
Shortlist
A person moves candidates to the next round.
Where it stops The telephonic round screens and recommends — Recommended, Maybe or Not recommended — but never rejects anyone. A person reads the report and decides who moves on, usually to the AI video interview.
Two AI interview rounds, one human decision
01
Resumes in
A folder of resumes parsed into a candidate list.
02
AI telephonic interview
The first-round screen, on a normal phone call, at volume and in the candidate’s language.
03
AI video interview
The deeper round for candidates who pass, taken on their own time.
04
Your panel decides
A person reads both scored reports and makes the call.
The scale behind these agents
500+
Customers worldwide
17+
Countries served
120+
AI agents and automations running in our own production
100%
Platform uptime
Before you commit
How is this different from the AI video interview?
They are two rounds. The telephonic round is the first screen: it needs only a phone, runs at volume and checks the basics. The AI video interview is the deeper round for candidates who pass, taken on their own time. Many teams run both, in that order.
How is this different from IVR or other automated phone screening?
An IVR screen plays fixed questions and records key presses or voice notes for someone to review later. This agent holds the conversation: it asks a follow-up when an answer is vague, asks about the candidate’s own CV, understands answers that mix Hindi and English, and returns a score for each criterion backed by quotes from the call.
I got a call for an AI telephonic interview. What should I expect?
The AI interviewer introduces itself, names the company and role, and asks if now is a good time. If not, say when to call back. Expect about five minutes of questions on your experience and skills. You can say “hold on” anytime. It does not tell you how you did; a person at the company decides who moves on.
Do candidates need a smartphone or internet?
No. Any phone that can make or receive calls works, including a feature phone with no data. That is what makes it usable for campus, rural and blue-collar hiring.
What if the candidate does not answer?
In outbound campaigns the agent retries automatically, using the retry count and gap you set. In inbound campaigns the candidate calls the interview number whenever it suits them.
Can the candidate interrupt the AI?
Yes. Saying “stop”, “ruko” or “hold on”, or starting a real answer, makes the agent stop and listen. Short fillers such as “okay” or “haan ji” do not interrupt it.
Which languages are supported?
English, Hindi, Marathi, Telugu, Tamil, Kannada, and mixed English + Hindi. The interview language is set for each campaign.
How is the score worked out?
Against the job description and the candidate’s CV. Overall fit weighs domain knowledge, experience, communication and motivation, and every score is backed by quotes from the answers. A candidate never asked a skill question cannot score high on domain knowledge. Seventy or more, with no missing must-have, is “Recommended for next round”.
Can we listen to the call?
Yes. Recruiters can follow an interview’s transcript live and send the interviewer a follow-up question. Afterwards every call keeps its recording and transcript beside the report; a report prints as a PDF, and a campaign exports to Excel with each candidate’s outcome, score and summary.
Do candidates have to take a phone call?
No. They can answer when the agent calls, ring the interview number, or take the round from a button on your careers page in the browser. Each route gives the same questions and the same scored report.
Can we change a campaign once it has started?
Yes. Pause it, edit and resume. The questions, interviewer notes and job description can be changed at any time, and you can add candidates whenever you need to. Campaigns can also be saved as drafts and launched later.
Can calls and invitations come from our organisation?
Yes. Each institute can connect its own telephony account and numbers, its own mail server and its own logo on invitation emails, so candidates hear from you rather than from a generic platform.
Is candidate data kept separate between institutes?
Yes. Each institute has its own workspace and sees only its own candidates, campaigns and results. Email and telephony credentials are stored encrypted.
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